We are not responsible for any lost, stolen, or damaged packages. Please contact your local post office or FedEx with your order details.
Orders are processed Monday-Friday, excluding major holidays, and are shipped within 1-2 days (in-stock items) from the date of order. Please allow an additional 1-5 days for delivery in the continental. International shipping may vary.
Backorder items are merchandise currently in production and are shipped within 2-3 weeks from the order date. You will receive a notification when your order has been shipped. shipping rate will be calculate in check out page.
Our shipping rates come directly FedEx and USPS and may fluctuate from time to time. We work to find the lowest cost to the customer. We do not guarantee delivery dates. We will use our best effort to communicate the delivery time with our customers. We will not refund an order because it did not arrive on an estimated delivery date.
If you have any queries, Please contact with phone, email or form. We will reply soon.
Phone: (604) 800-0146
Fax: (604) 809-6443
Mail us: 600-890 West Pender Street,
Vancouver, BC V6C 1J9